Refund policy
At Elite Style, we take pride in delivering premium, intentionally crafted pieces. If your purchase does not meet your expectations, we offer a streamlined return process designed to protect both you and the integrity of our products.
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**1. Return Window**
You may request a return within **30 days** of receiving your order.
---**2. Return Eligibility**
To qualify for a return, all items must be:
- Unworn, unwashed, and unused
- In original condition with all tags attached
- Returned in original packaging
- Accompanied by a receipt or proof of purchase
**Note:** Items showing signs of wear, damage, or alteration will not be accepted.
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**3. How to Start a Return**
To initiate a return, email our support team at Elite@elitestyle.co
Once your request is approved, you will receive:
- A return authorization
- A prepaid return shipping label
- Instructions for packaging and sending your item
**Items sent back without prior authorization will not be accepted.**
All returns must be shipped to:
**Elite Style Co**
304 S Jones Blvd, Suite 3149
Las Vegas, NV 89107
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**4. Damaged, Defective, or Incorrect Items**
Please inspect your order upon delivery.
If you receive an item that is:
- Damaged
- Defective
- Incorrect
Contact us immediately at Elite@elitestyle.co so we can resolve the issue promptly.
We document all orders prior to shipment to ensure accuracy and condition.
5. Pre‑Order Production & Shipping Timeline
Pre‑order items are made-to-order and require additional time for production. By purchasing a pre‑order item, you acknowledge and agree to the following:
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Pre‑orders can take up to 8 weeks for production and shipping.
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This timeline may be extended due to weather conditions, supply chain delays, customs holds, or other unforeseen events.
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Pre‑order items cannot be canceled once production has begun.
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Shipping updates will be provided as soon as your order is in transit.
This disclosure ensures transparency and protects both the customer and Elite Style from misunderstandings regarding delivery expectations.
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**6. Non‑Returnable Items**
For hygiene and safety reasons, the following items cannot be returned:
- Undergarments
- Swimwear
- Accessories (jewelry, hats, scarves, etc.)
- Personal care items
Additionally, we do not accept returns for:
- Final sale items
- Gift cards
- Custom or personalized products
- Hazardous materials, flammable liquids, or gases
If you have questions about a specific item, contact us before purchasing.
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**7. Exchanges**
We do not offer direct exchanges.
If you need a different size or item:
1. Complete a return for your original item
2. Place a new order once your return is approved
This ensures faster processing and availability.
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**8. Refunds**
Once your return is received and inspected, you will be notified of approval or denial.
If approved:
- Refunds are issued to the **original payment method**
- Processing typically takes **10 business days**
- Your bank or card issuer may require additional time to post the refund
If more than **15 business days** have passed since approval, contact us at Elite@elitestyle.co
**Shipping fees are non‑refundable**, unless the return is due to an error on our part.
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**9. EU Customers — 14‑Day Cooling‑Off Period**
If your order is shipped to the European Union, you may cancel or return your order within **14 days** for any reason.
Items must still meet all standard return eligibility requirements.
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**10 . Policy Updates**
Elite Style reserves the right to update or modify this policy at any time to maintain clarity and compliance.