Cancellation policy

At Elite Style, we offer both in‑stock purchases and pre‑order purchase options. To ensure transparency and protect the integrity of our production process, please review the following terms before completing your order.


1. Purchase Options

Elite Style offers two types of purchases:

A. Standard (In‑Stock) Purchases

These items are available for immediate processing and shipment within our standard 1–2 business day processing window.

B. Pre‑Order Purchases

Pre‑order items are made‑to‑order and require extended production and delivery timelines.

By placing a pre‑order, you acknowledge and agree to the stated production and shipping timeframe of:

60–90 days from the date of purchase, with possible extensions due to:

  • Peak season volume

  • Customs delays

  • Weather conditions

  • Supply chain disruptions

  • Other unforeseen events

Pre‑order timelines are estimates and not guaranteed.


2. Cancellation Policy

A. Standard (In‑Stock) Orders

Standard orders may be canceled within 12 hours of purchase only if the order has not yet begun processing or shipping.

Once processing begins, cancellations are no longer possible.


B. Pre‑Order Purchases

Pre‑orders cannot be canceled under any circumstances once production has begun.

This is because:

  • Materials are allocated specifically for your order

  • Production is initiated based on your purchase

  • Pre‑orders are custom‑made and not stocked items

This policy protects the integrity of our production process and ensures fairness to all customers.


3. Refusal of Delivery

Refusing delivery does not qualify as a cancellation.

If a package is refused or returned due to:

  • Incorrect address

  • Failure to pick up

  • Customer refusal

The customer is responsible for:

  • Reshipping fees

  • Any carrier return charges

Refunds will not be issued for refused pre‑order items.

4. Order Modifications

Once an order is placed, modifications such as:

  • Changing size

  • Changing color

  • Changing shipping address

  • Switching items

cannot be guaranteed.

For pre‑orders, modifications are not permitted once production begins.


5. Chargeback Protection Notice

By completing a purchase, you acknowledge:

  • You have reviewed all product details

  • You understand the difference between in‑stock and pre‑order items

  • You accept the stated production and delivery timelines

  • You agree to our Return, Refund, and Shipping Policies

This policy strengthens our ability to dispute and win chargebacks related to:

  • “Item not received”

  • “Late delivery”

  • “Order cancellation”

  • “Item not as described”


6. Contact Us

If you need assistance with your order, contact our customer service team at:

elite@elitestyle.co

We are here to help.